FAQ Group: Faq all

Billing

Can I pay with my bank account or do I need a credit or debit card? We only accept credit or debit card payments at this time. We accept VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS cards. How will I be billed for my subscription? Credit card or debit card. When will my credit or debit …

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Health Clinics

Can I walk into a Health clinc without an appointment? Yes, but we highly recommend making an appointment. You can schedule your same-day visit by signing into your account on niuhealth.com then start a telehealth visit. You may also call the clinics at (808) 888-4800 or email hello@niuhealth.com In the event the front door is …

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Membership

Who can become a member of NIU Health? Everyone. We do require a valid, unexpired government-issued ID to sign up. If you are the legal parent or guardian signing up on behalf of a minor, we will accept your valid, unexpired, government-issued ID. What does my membership include? Members have access to telehealth and in-person …

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General

How does this work? NIU Health is membership-based urgent care. For individuals with insurance, your membership is FREE. For the uninsured, we offer a month-to-month membership plan. Once you become a member, you will have immediate access to telehealth and in-person visits with our healthcare providers. What devices can be used to access this service? …

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